Shipping FAQ

If the carrier confirms that a cargo is misplaced, the customer will work with United Patriot Coin to start a claim and an inquiry.

We only make judgments about replacements or refunds after the carrier has confirmed them. During the claims process, customers must provide any paperwork, affidavits, or proof that is asked for.

If your package seems like it was damaged or tampered with when it arrives:
Not reporting damage right away could make you ineligible to file a claim

Shipping damage claims must be looked at both the carrier and the insurance company.
United Patriot Coin will help make the claim process easier. After the carrier makes a decision, the resolution may involve a replacement or a reimbursement.

The time it takes to deliver depends on: Orders paid for by ACH or check may take longer to process before they are shipped.
We can't promise that the estimated delivery dates will be met.

Depending upon the order's worth, the carrier's rules, as well as the delivery location, you might be required to sign for the package.
For safety as well as insurance purposes, United Patriot Coin might ask for a signature.

If you are unable to find your package even though the tracking information indicates that it has been delivered, then you might want to try the following:
Verification of the carrier is required for insurance claims, and as soon as the courier confirms delivery, the risk of loss transfers to the buyer according to our Terms & Conditions.

As soon as your order will be shipped, you shall receive an email with tracking information. page.
Please ensure that your contact information is accurate while checking out.

For security purposes, as well as to curb any kind of fraud, the shipping address might need to match the verified billing address.
United Patriot Coin holds the right to restrict any other kind of shipping address.

If the shipping is international, this depends on the product, customs, as well as any extra taxes.
It is the responsibility of the customers to pay any taxes, tariffs, customs, as well as restrictions imposed by their country.

Depending on the kind of product as well as the carrier, shipping to P.O. boxes might not be possible.
For insurance as well as safety, a real street address might be required for some of the high-value items.

Due to insurance and fraud prevention rules, shipments to UPS Store addresses or third-party mail forwarding services may not be possible.
United Patriot Coin has the right to change or cancel these orders.

Depending on the type of product and the availability of the carrier, shipping choices to Alaska and Hawaii may be different.
There may be extra shipping costs and transit times.

"No Will Call" signifies that you can't pick up that goods or purchase in person.
All orders that are eligible must be sent by recognized carriers.

Orders with presale products will be shipped as soon as the presale item is ready.
If an order has both in-stock and presale products, the whole order may be held until all of the items are available, unless you say otherwise.

Most of the time, we ship orders from our safe warehouse.
To protect your privacy, return addresses may be hidden so that the contents of the shipment don't get out.

At checkout, you may see the shipping options that are available based on the goods, the value of the order, and the shipping address.
For insurance, security, or operational reasons, United Patriot Coin can change the shipping methods at any time.

For security reasons, orders are wrapped in a way that keeps them hidden.
The packaging doesn't tell you what's inside. Shipments are packed according to the rules set by the carrier and the insurance company.